
The WECIL office is closed from 2pm on Thursday 24th December 2020 and will reopen on Monday 4th January 2021.
We wish you a peaceful Christmas break and hope, more than ever, that you will be able to enjoy the festive season. However, if you do require front line services during the break, details are below:
For urgent coronavirus help including obtaining food supplies, other essential items and medication
Bristol – We Are Bristol 0800 694 0184 – (freephone, 8.30am to 5pm Monday to Friday, 10am to 2pm Saturday, Sunday and bank holidays)
Bath and North East Somerset – Community Wellbeing Hub 0300 247 0050 or email BATHNES.thehub@virgincare.co.uk (9am-5pm but closed bank holidays and weekends)
If you have a Health or Social care emergency
Bristol City Council, South Gloucestershire Council and Bath & North East Somerset Emergency Duty Teams can be reached at
01454 615 165
If you are deaf or hard of hearing, text ‘EDT’ followed by your name and message to 60066
Bristol
Mental health support
The Sanctuary (Thurs-Mon 4pm-midnight) Weblink awp.bmhsanctuary@nhs.net 0117 954 2952
Bristol Mindline (Mon-Sun 7pm-11pm) Weblink 0808 808 0330
Transgender specific mental health support (Mon and Fri 8pm-midnight)
Bristol Mindline Trans+ Weblink 0300 330 5468
Advice Lines
North Bristol Advice 0117 951 5751
St Pauls Advice 0117 955 2981
South Bristol Advice 0117 985 1122
For people aged over 55
AGE UK 0117 923 5353
Benefits Advice
Bristol Council Welfare Rights 0117 352 1888
South Gloucestershire
Advice lines
South Gloucestershire Advice 0117 951 5751
Age UK South Gloucestershire 01454 411707
All areas
If you’re having difficult time or worried about someone else
Samaritans Weblink 116 123
Mental health support
Bristol, North Somerset and South Glos – NHS helpline (24/7)
VitaMinds Weblink 0800 0126549
For older people and their families coping with the pandemic
Age UK support hub 0117 929 7537
If you are bereaved
Cruse Weblink 0808 808 1677
Housing advice
Shelter 0344 515 1430
Debt and benefits Advice
Talking Money 0117 954 3900
Citizens Advice 03 444 111 444
We will see you again in the new year!