Service & Support

For Business

Our Community


What’s New?

Access Audits

We use our experience as a Disabled Peoples User led Organisation to help you improve the accessibility of your business or organisation.

Many barriers and hazards may not be visible to people who are not access experts.

WECIL will help you to find ways to ensure your premises and services are accessible to Disabled people with a variety of different impairments.

A full audit will be carried out on your organisation to assess the accessibility of your premises, including outside spaces and your digital profile. This means that all aspects of your organisation can become more accessible.

About Access Audits:

  • Audits provided by the lived experience of Disabled
    people from a pan impairment perspective
  • Risk reduction in regards to accessibility and inclusion
  • Detailed report for evidence of implementation of
    access improvements for Disabled people
  • Access improvements can improve customer footfall
  • Identifying risks, hazards and preventing access
  • Step towards becoming Disability Confident

If you are interested in learning more about accessibility support, then please contact us directly.

Why have an Access Audit?

The reasons for carrying out an access audit are to help meet the requirements of the Equality Act/DDA and improve Disabled access and, in turn, increase your custom and turnover as well as help protect you from claims of disability discrimination. It is necessary to carry out an
access audit to establish what action is needed. This takes the form of an initial consultation with you to determine your business needs followed by an access audit inspection of the premises.

What are the benefits of making your service accessible to Disabled people?

  • Disabled people have a combined disposable income of £80 billion per year. These people want to use your services and spend their money and could be potential customers if you provide accessible services.
  • Everyone, not just Disabled people benefit from improved access, from parents with young children in pushchairs to the elderly who use mobility equipment.
  • Accessible organisations and service providers are more open to customers and employees are more inviting, inclusive and responsive to everybody’s needs.
  • Research proves that there is a huge amount of customer loyalty amongst this last untapped sector of the community so making your services more accessible to them can only be good for your business in the long run.

Many of these changes will not only benefit the 12 million Disabled people in this country; they will make your services more accessible to other potential customers e.g.

  • The friends and families of Disabled people accompanying them
  • Customers with pushchairs or carrying heavy shopping or luggage
  • Customers with children
  • Older customers who may not be Disabled but who do appreciate easier access.

Contact Us

Read our Frequently Asked Questions you can also email us: on or call us now on: 0117 947 9911 

How accessible is your workplace? Contact our team to book your free consultation

Meet WECIL's Access and Inclusion Team

WECIL’s Access & Inclusion Team (WAIT), formerly known as Bristol Physical Access Chain (BPAC), is a group of disabled people who volunteer their time to improve the quality of life, inclusion and access for all people in Bristol,
WAIT work with building owners, organisations, developers and service providers within the private and public sector to improve and promote access and inclusion for all within the built environment.
BPAC was originally an access group within Bristol City Council, providing accessibility support for council owned buildings and venues. In 2019 BPAC joined WECIL, bringing a wealth of expertise in the field of access to WECIL’s Access Audit service and ensuring the continued success of BPAC, which continued to thrive under its new management.
Having recently gone through a rebrand of the group, BPAC updated its name to WAIT, WECIL Access and Inclusion Team. This reflects not only the group’s move to WECIL, but its expansion of its interest to improve accessibility across the whole of the country. WAIT has already been commissioned to do work in Wiveliscombe, Weston-Super-Mare, Edinburgh and London.
Dominic Ellison, Chief Executive Officer at WECIL, said “This combined team have recognised for some time the need to raise awareness that we are one merged organisation – so the new name, which was decided by our volunteers, delivers this message perfectly. ‘WECIL Access & Inclusion Team’ shows that this panel of experts by experience are truly embedded within WECIL’s wider support to external organisations, while the acronym ‘WAIT’ reminds developers of the costs incurred when building projects plough ahead without meaningful engagement with a wide range of potential users – those costs being expensive retrofitting, compromised design aesthetic, or worse – the discriminatory exclusion of a fifth of our society from places and services.”
It is hoped the move will enable the group to recruit new members, especially amongst younger disabled people, and develop an industry-leading service building on the user-led expertise of WECIL.
Phil Gingell, Chair of WAIT, said “The group continues to work closely with Bristol City Council, a link that goes back to the very beginnings of its work. This partnership is very important, both to the group and the people of Bristol and will, hopefully, remain strong. As WAIT builds other links throughout the region it hopes to improve the lives of disabled people and make inclusion key in planning decisions across the West Country.”

We support a wide spectrum of people including senior management teams and HR professionals


“With a pending major office move, we knew that we needed to get some professional advice from WECIL about how to make our new space more accessible. WECIL were responsive from the outset, supported us with an incredibly detailed audit visit by three members of their team and a prompt and comprehensive report outlining their audit checklist, recommendations, and measurements for all the important areas within the entire building to meet compliance.

Their assessment went beyond some of the obvious issues around access, such as toilets and doorways etc, to issues such as lighting, kitchen facilities and very importantly parking space for visits or staff members who are living with a disability. It was an invaluable piece of work and supported us fully to put into place the areas of recommendations to ensure not only compliance, but also to make sure our office space and accompanying places to park were welcoming to all of our stakeholders who either visit or with for us.
I would highly recommend this Audit assess, WECIL have provided a first class service for us as NHS funded Community Health Provider.”

Fiona Spence, Access & Inclusion Lead – Sirona (Formally of Bristol Community Health)

“WECIL were very helpful in highlighting where improvements could be made within our venue to improve accessibility. We were amazed by the attention to detail and how some very minor changes could make a significant difference. The team were friendly and helpful and also realistic when it came to understand the situation of us working within an old building with complicated structural issues. I was very impressed by the audit itself and also very grateful that they have continued to offer us advice on best practice as we forward plan and continue to make our building more accessible.”

Hayley Galpin, Bristol City Council 

Contact WECIL

Please get in touch, we'd love to hear from you!

Alternatively, contact the team on 0117 947 9911

Skip to content