Our advisors can answer your queries on a range of topics, such as:
My child has additional needs – are there any services she can access?
If there is a question we cannot answer we will signpost you to somewhere that can, or give you as much information as possible.
The helpline is open from Monday to Friday 9am – 5pm
Call: 0117 947 9922
Please note – this service is for Bristol residents only.
As our appointments are limited, WECIL have worked alongside our benefits advisors and the WECIL Community to produce some self-help films to guide you through the process of claiming a disabled persons benefits. We advise that you watch these films before contacting us as they might be able to answer some of your questions. The films have been co-produced by members of the WECIL community who have been through the process of claiming these benefits.
We understand that not everyone will be able to use the films so we are working on creating some easy to read self help guides which can be posted or downloaded from our website. However in the meantime if you need further support please contact our advice line and we will be happy to give you some advice and guidance around your disability related benefit claim.
Click on the links below for the video that you need advice on.
PIP – General advice for anyone who needs assistance filling out a PIP form
For advice about welfare benefits or to book an appointment with an advisor call: 0117 947 9922. Appointments can be arranged at our offices at the Vassall Centre in Fishponds, Bristol or at the Citizen Service Point in Temple Street (all in Bristol).
For more information or to book an appointment, you can call 0117 947 9922 or firstname.lastname@example.org